Privacy Policy
- We collect only what we need to answer you and deliver your project.
- We don't sell or share your personal information for advertising, and this site uses no advertising cookies.
- You can ask to see, correct or delete your information at any time.
1. Who this covers
This Privacy Policy explains how Media Yard LLC, doing business as Findwell Studio ("we"), handles personal information when you visit findwellstudio.com, request a free AI visibility check, place an order, or work with us. When we handle personal data on a client's behalf (for example, messages collected by a form or chat assistant we build for them), the client is responsible for that data and our Data Processing Addendum applies.
2. What we collect
| Information | Where it comes from | Why we use it |
|---|---|---|
| Name, email, business type, website address, notes and items selected | Our free AI check and custom order forms | To reply, prepare your report or quote, and send confirmations |
| Billing name, email, address and payment status | Stripe checkout (we never receive full card numbers) | To process payment, keep records and prevent fraud |
| Project materials: content, images, logins you share, business details | You, during your project | To deliver the services you ordered |
| Emails and messages | Your correspondence with us | To support you and keep a record of the project |
| Technical data: IP address, browser, device, pages requested | Automatically, through our hosting provider's logs | Security, preventing abuse and keeping the site running |
We do not intentionally collect sensitive personal information, and we ask that you not send it to us.
3. Cookies and tracking
This site does not use advertising or cross-site tracking cookies. Our hosting provider may set strictly necessary cookies for security. Stripe sets its own cookies on its checkout pages. We use Cloudflare Web Analytics to count page views and see which pages are popular. It does not use cookies, does not fingerprint your device, and does not track you across other websites; it records aggregate data such as the page visited, referring site, country and browser type.
4. How we share information
We share personal information only with service providers who help us run the business, listed on our Subprocessors page, and only as needed for them to provide their service. We may also disclose information if required by law, to protect our rights or safety, or as part of a business transfer. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
5. AI tools
We may use AI tools to help with our work, as described in our AI Policy. We use business-grade AI services that do not train their models on the data we submit, and we don't put passwords, payment data or sensitive personal information into AI tools.
6. How long we keep it
- Inquiries that don't become projects: up to 24 months, then deleted.
- Client project records and correspondence: for the life of the relationship plus 3 years.
- Payment and tax records: as long as the law requires, generally 7 years.
- Logins and access you give us: removed or handed back at project end.
7. Your rights and choices
Depending on where you live, including under the New Jersey Data Privacy Act, the California Consumer Privacy Act and the GDPR, you may have the right to access, correct, delete or get a copy of your personal information, to opt out of sale, targeted advertising or profiling (which we don't do), and to appeal our decision on your request. To make a request, email [email protected] with "Privacy request" in the subject line. We'll verify your identity and respond within 45 days. If we deny your request, you can appeal by replying to our decision, and we'll respond to appeals within 45 days. We won't treat you differently for using your rights. You can opt out of marketing emails at any time with the unsubscribe link or by replying "stop".
8. Security
We use reasonable safeguards, including encrypted connections, two-factor authentication on our accounts, least-privilege access to client systems, and reputable providers. No method is completely secure, and we'll notify you as the law requires if a breach affects your information.
9. International visitors
We are based in the United States and our providers may process data in the United States and other countries. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
10. Children
Our services are for businesses and adults. We don't knowingly collect personal information from children under 16.
11. Changes
We'll post any changes on this page and update the effective date. Material changes will be highlighted on this page before they take effect.
12. Contact
Media Yard LLC (Findwell Studio)PO Box 73, Pennsauken, NJ 08110
[email protected]